FAQ

SHIPPING

Standard fulfillment time is 1-2 business days. Orders placed with Priority shipping will ship the same business days. You will receive an email once your order is processed, and another email confirmation when your order is marked for shipment.

Once your order has been fulfilled you will receive a confirmation email with shipping details. 

Domestic orders placed with standard shipping will take 3-4 business days to arrive. International orders shipping to Canada can take 6-12 days to arrive.

We choose the most suitable and reliable carrier for your shipment, taking into account the shipping method that’s been selected and the end-address. You’ll see the specific carrier delivering the package in the shipping confirmation email.

We cannot change your delivery address after an order has been shipped. We work directly with our shippers to help resolve address issues where possible, but we cannot be held responsible for any delays, fees, or other delivery issues if your address was incorrectly entered at checkout. In the event that your address was entered incorrectly, please contact us immediately so we can do our best to help.

We currently only ship orders within the United States and Canada. Please check back for updates on International shipping.

RETURNS & EXCHANGES

We always aim to make sure our customers love our products, but if you do need to return an order we’re happy to help. If you are not satisfied with your purchase, you can submit a return within thirty (30) days of purchase. All item(s) must be in their original condition and unused. All returned items are subject to inspection prior to processing. We do not offer returns for international orders.

If you need a different size, please place another order and return the original item. We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at cs@legendbrand.com.

OTHER

We accept payment by all major credit cards: Visa, MasterCard, Discover and American Express. We also accept Apple Pay, Google Pay and Shop Pay.

We sure do! Please reach out to us at cs@legendbrand.com.